FAQ

Effective date: August 28, 2026

Where do you ship?

We currently ship only within the United States.

How much is shipping?

Shipping is free on every United States order, with no minimum purchase requirement.

When will my order arrive?

Orders normally require 1–2 business days for processing and an estimated 4–6 business days in transit after dispatch.

Will I receive tracking?

Yes. Tracking information is provided after the carrier accepts the shipment.

Can I cancel an order?

A cancellation may be requested before shipment. After shipment, the Refund Policy applies.

What is the return window?

You may request a return or exchange for any reason within 30 days after delivery. We provide a free return label, pay eligible return shipping, and do not charge a restocking fee.

How are refunds issued?

Approved refunds are sent to the original payment method. We process them within 10 business days, and the issuer may take additional time to post the credit.

Which payment cards are accepted?

Eligible credit and debit cards include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. Checkout is in USD.

How can I contact support?

Questions may be sent to szeretojeanyad9@gmail.com or handled by phone at (563) 241-7259. Mailing address: 2974 N 13th St, Kansas City, KS, 66104, United States. Customer service hours: Monday to Friday, 9:00 AM–5:00 PM.